Ask Mia
Ask about your contacts, pipeline, inbox or numbers and get a straight answer.
Features
Everything you need to win the customer.
One login for your contacts, conversations, calls, campaigns and team, with Mia helping at every step.
Mia AI
An assistant that knows your business and does the busywork.
Daily brief
Start each day knowing what changed, who is hot and what needs you.
Suggested actions
Mia recommends the next step. Nothing happens until you approve it.
Brand memory
Mia learns your brand, offers and tone from your website, and writes like you.
AI replies
Suggested replies and rewrites in every conversation, with hand-off to a person.
AI writing
Social posts, text campaigns and email sequences from one prompt.
AI image & video generator
On-brand images and short videos for your posts and campaigns.
Call summaries
Recorded calls transcribed and summarized, with sentiment and key topics.
AI voice agent
An AI caller that answers and follows up in your own approved voice.
Voice cloning
Create an approved copy of your own voice for Mia to use on calls.
Conversations
Every text, email, call and DM in one inbox.
Unified inbox
SMS, MMS, email, calls, Messenger and Instagram DMs, live in one place.
Two-way texting
SMS and MMS from your business number with merge fields, emoji and attachments.
1:1 email
Send from Outlook, Microsoft 365, SMTP, SendGrid or Resend, with open and click tracking.
Facebook & Instagram DMs
Reply to Messenger and Instagram messages without leaving Mia.
Social comment replies
Answer Facebook and Instagram comments from the same inbox.
Saved templates
Reusable text and email templates, ready in one click.
Schedule texts for later
Write a text now and have it go out at the right moment.
RCS messaging Coming soon
Rich, branded messages with images and buttons on modern phones.
Campaigns
Personal messages, sent to thousands.
Personalized mass texting
SMS and MMS blasts where every message uses the contact’s own details.
Email marketing
Email campaigns with segments, tracking and unsubscribe handled for you.
Your own sending domain
Send campaigns from your own address, like hello@yourbusiness.com, for better inbox delivery.
Scheduled sends
Pick a time, or let Mia choose when each contact is most likely to reply.
Drip sequences
Multi-step follow-ups that run on their own.
A/B testing
Test versions against each other and send the winner.
Social publishing
Post to Facebook and Instagram without leaving Mia.
Meta Ads dashboard
Your ad accounts, results and lead forms in one view.
Calling
Call faster, never miss one, remember every word.
Click-to-call from your browser
Call any contact straight from your browser, or have Mia ring your phone first. Notes and outcomes log themselves.
Power dialer
Work a call list back to back. The next call starts as soon as you are ready.
AI voice coach
Live tips while you talk: what the customer cares about, objections to handle and what to say next.
Speed to Lead
A new web lead rings your phone within seconds. Press 1 to connect.
Call recording
Record calls, with an optional consent notice played automatically.
Smart routing
Ring groups, round robin, business hours, holidays and a whisper before you connect.
Voicemail & missed calls
Voicemail and missed calls land in the inbox so nothing slips.
CRM & Pipelines
Every lead and customer, organized your way.
Custom sales pipelines
Build pipelines that match how you sell. Drag deals between stages, or let your workflows move them for you.
Automatic lead capture
Leads from web forms, lead emails and Facebook Lead Ads become contacts on their own, tagged with where they came from.
Seamless imports
Bring contacts in from CSV or Excel with column mapping and duplicate cleanup, or schedule imports from the systems you already use.
Custom fields & tags
Track what matters to your business with your own fields and tags, mapped right from your imports.
Detailed filtering
Filter by any field, tag, stage or source, and save the views you use every day.
Group by company
Keep contacts together under the businesses they belong to.
Lead scoring
See who is most likely to buy and call them first.
Search everything
One search box for contacts, deals, conversations and invoices.
Automations
Set it up once and let it run.
Visual workflow builder
Triggers, conditions, delays and actions on a drag-and-drop canvas.
Suggested workflows
Start from workflows built for common jobs, like welcoming new leads or winning back quiet customers, and switch them on in one click.
Mia inside your workflows
Add an AI step that scores the lead, drafts the reply or picks the next best action, so every workflow gets smarter.
Recurring tasks
Daily, weekly or monthly to-dos created for the right person.
Mia Browser Sync for Chrome
A Chrome extension that works inside the other web apps you use every day, pulling reports and keeping Mia up to date, even where there’s no direct integration.
Team & Operations
Run the business side from the same place.
Team chat
Channels, direct messages and threads, linked to contacts and deals. Record your screen or a quick video message.
Tasks
To-dos with assignees, comments and reminders.
Projects
Group work into projects with list and board views, alongside your invoices.
Calendar
Appointments, no-show tracking and Google Calendar sync.
Booking pages
Your own booking link where customers pick a time, with round-robin assignment and reschedule links.
Invoices
Send invoices, set up recurring ones and let reminders chase late payments.
Staff scheduling
Shifts and time-off requests in one calendar.
Team management
Invite your team and control what each role can see and do.
Media library
Images, video and PDFs, uploaded or AI-generated, ready to send.
Analytics
Know what is working, at a glance.
Business dashboard
Revenue trend, lead sources and hot leads on one screen.
Attribution & funnels
See which channels bring customers and where leads drop off.
Team performance
Calls, messages and wins per person.
Reports & exports
Export contacts, deals, conversations and campaigns to CSV.
Weekly digest
A summary of your week,, sent to your inbox.
Numbers & Compliance
Texts that get delivered, the right way.
Bring your own provider
Connect RingCentral or Twilio and keep the numbers you already have.
Choose a local number
Pick a number in your own area code, included with Growth and Pro.
10DLC registration
A guided wizard for A2P 10DLC brand and campaign registration.
Opt-outs & quiet hours
STOP handling, consent history, unsubscribe links and quiet hours in each contact’s time zone.
Platform
Easy to start, built to grow with you.
Easy to use
A clean, simple design and guided setup, so your team is up and running on day one.
AI-driven from the start
Mia is the brain behind everything: one assistant that knows your contacts, inbox, pipeline and numbers.
AI brand setup
Mia reads your website and learns your services, offers and tone in minutes, so every message sounds like you.
Built for franchises
Run many locations under one account, with each location on its own plan and an all-locations view for owners.
Mobile app
Add Mia to your phone’s home screen as a web app. No app store needed.
Webhooks
Send leads in and events out to the rest of your tools.
Human support
In-app chat and tickets. Record your screen to show us the problem.
Referral rewards
Refer another business and earn credits toward minute, text and AI packs.
Website builder Coming soon
A simple website for your business, connected to Mia.